Shadyside Family Health Center

UPMC Shadyside Family Health Center
Payment and Billing Services

You may choose UPMC Shadyside Family Health Center as your primary care provider (PCP). At present, we provide managed care services for:

Keystone
Select Blue
UPMC Health Plan
Security Blue
Gateway
UPMC for You
Unison
Health Assurance
United Health Care

If you need services that we do not have at the Family Health Center, your family doctor will approve a referral to a specialist who participates in your insurance plan. After you have scheduled the visit with the specialist, you must call the referral line at 412-623-1184. Our office will then fax the approval for the referral to the specialist, usually within five days.

Fees and billing
UPMC Shadyside Family Health Center wants to provide you with the best care at a fair cost. Fees are comparable to those of other local physicians and are available upon request. We accept:

Medicare
Blue Cross
Medical Assistance (ACCESS)
Healthy Beginnings Plus
commercial insurance carriers
cash
managed care plans (listed above)

If you do not have insurance, we will provide care in the Family Health Center regardless of your ability to pay. If payment is a problem, we can help you apply for free care through the UPMC Shadyside Community Outreach program.

Except for unusual circumstances, we accept co-payments and payments for those services that we know will not be covered by your insurance at the time of service. You will receive a bill in the mail from the Shadyside Faculty Billing Service for any unpaid charges and any balance for services only partially covered by your insurance. If you have questions about the bill or have difficulty in making payments, please call 412-623-2561.

You may also receive a bill from UPMC Shadyside for non-physician services you receive. For questions about these charges, call the hospital business office at 412-623-2029.

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